Privacy Policy

Last Updated: March 23th, 2018

Our Commitment to Privacy

Kcberry, Trade & Consulting, Ltd Company value our customers and respect your privacy. We collect information about you in our website connected to this policy in an effort to improve your shopping experience and to communicate with you about our products, services, contests and promotions.

Personal information collected by Kcberry, Trade & Consulting Ltd is policy is subject to the rules set out in the Data Protection Act 1998 (the "Act") and any other applicable legislation and rules. For the purposes of the Act, the data processors in the United Kingdom are GPS (Great Britain) Limited and Kcberry, Trade & Consulting Ltd, registered in England (with company numbers 08767327 and; VAT number GB 17828156) and with their registered offices at 61 Robins Lane, Frome, Somerset, BA11 3ET.

This policy describes the personal information we collect about you, why we collect it, how we use it, and when we share it with third parties. Our policy also describes the choices you can make about how we collect, use, and disclose your information. If our information practices change, we will post an updated policy on our website. You can tell if the policy has changed by checking the Last Updated date that appears at the top of this policy. You can browse our site without providing any personal information, but if you choose not to provide us with certain personal information, this may result in your being unable to use certain services or features offered by us. If you have any questions about our privacy policy, please contact us as described in the section entitled, "How do I contact you?" below.

Privacy Policy

• What kind of personal information do Kcberry, Trade & Consulting Ltd collet?
• How do Kcberry, Trade & Consulting Ltd use personal information?
• Do Kcberry, Trade & Consulting Ltd share personal information about me?
• How do I access or change personal information?
• How do I make choises about personal information?
• How do Kcberry, Trade & Consulting Ltd collet and use non-personal information?
• How do Kcberry, Trade & Consulting Ltd collett and use cookies?
• How do Kcberry, Trade & Consulting Ltd collet and use pixel tags and similar technologies?
• How do Kcberry, Trade & Consulting Ltd collet and use IP address?
• How do I know personal information about me is secure?
• I received a suspicious email from Kcberry, Trade & Consulting Ltd regarding an order I did not place. What should I do?
• I responded to an online job posting for a Kcberry, Trade & Consulting Ltd job that requires me to upload personal financial information. Is this part of your hiring process?
• What about links to other websites?
• How long do you retain my information?
• How do I contact you?

What kind of personal information do Kcberry, Trade & Ltd collect?

We may collect personal information from you, such as your name, email address, postal address, phone number or credit card number, when you visit one of our websites or stores, place an order online or by phone, make an in-store purchase or return, save your information with us online, contact us or participate in a contest, promotion or survey. We may maintain a record of your product interests and the purchases you make online or by phone. As detailed below, we may combine all of this personal information with personal information about you that we acquire from our joint marketing partners, from unrelated third parties, and from our other Brands.

Personal information about you may be processed or stored on servers hosted in various countries, whether within or outside of the European Economic Area ("EEA"). Accordingly, this means that your personal information may be transferred outside of the EEA to various countries, including the United States. Your personal information may be subject to the laws of the countries in which it is stored or used, and those countries may have a different data protection regime than the country in which you reside. By providing us with any personal information, you consent to such transfer, processing and storage of your personal information. Kcberry, Trade & Consulting Ltd adhere to the Safe Harbor framework developed by the U.S. Department of Commerce in coordination with the European Commission. For more information, please visit: www.export.gov/safeharbor.

How do Kcberry, Trade & Consulting, Ltd Company use personal information?

We may use your personal information in the following ways:

• To process and fulfil your order(s), including to send you emails to confirm your order status and shipment
• To process merchandise returns
• To administer and fulfil contests, loyalty programs, and other promotions and programs in which you participate
• To help us address problems with and improve our site design, products and services
• To enhance your shopping experience
• To help us learn more about your shopping preferences
• To understand your shopping interests and purchasing history so that we can tailor offers and promotions to you
• For our internal business purposes, such as to analyse trends and statistics, for audits, to develop new products, to enhance our websites, to improve our services, to identify usage trends and to determine the effectiveness of our promotional campaigns
• To protect the security or integrity of our websites and our business
• To contact you if necessary regarding your transactions with us, changes to our terms, conditions, and policies and/or for other administrative purposes
• With your consent when required, to communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our products, services, contests, and promotions, unless you have directed us not to contact you with promotional communications

Do Kcberry Trade & Consulting, Ltd share personal information about me?

We may share your personal information in the following ways:

• Kcberry Trade & Consulting, Ltd: When you provide personal information to one of our Kcberry, Trade & Consulting Ltd, we may share that information with our other Kcberry, Ltd Companies so that they may use and disclose it for the purposes described in this privacy policy.
• Service Providers: We engage service providers who manage our customer information and perform services on our behalf. We require that our service providers appropriately protect personal information and use it only to provide services to us.
• Third Parties: We may share your personal information with third party sponsors of contests, promotions or loyalty programs, or otherwise in accordance with the terms and conditions applicable to any such contests, promotions or programs. You should carefully review any such terms and conditions, as they may contain additional important information about a sponsor's or other third party's use of your personal information. To the extent that the terms and conditions conflict with this privacy policy, the terms and conditions of such contests, promotions and programs shall prevail. To ensure that your credit or debit cards are not being used without your consent, we may also validate name, address and other personal information provided by you during the order process against appropriate third party databases. If we suspect fraud or identity fraud, we may record this and retain such records for the purposes of fraud prevention in the future. By accepting this privacy policy, you consent to such processing, storage and use.
• Corporate Transactions: In the unlikely event of a reorganisation, merger, sale, joint venture, assignment, transfer or other disposition of whatsoever nature of all or any portion of the business, assets or stock of the Kcberry, Trade & Consulting Ltd or any of our businesses, personal information about our customers and other information we have collected as described in this policy may be among the transferred business assets and may be shared with other relevant parties.
• Other Disclosures: Kcberry, Trade & Consulting Ltd may also disclose personal information about you in order to:
  1. protect the legal rights, privacy or safety of Kcberry, Trade & Consulting Ltd or our employees, agents and contractors;
  2. protect the safety and security of visitors to our websites or other properties;
  3. protect against fraud or other illegal activity or for risk management purposes;
  4. respond to inquiries or requests from government or public authorities in any country in which we operate, including the U.S.;
  5. permit us to pursue available remedies or limit the damages that we may sustain;
  6. enforce our Terms of Use of any website we may operate or the terms and conditions applicable to any contest, promotion or program; or
  7. comply with the law or legal process.

How do I access or change personal information?

You can contact us as described in the section entitled "How do I contact you?" to request access to or more information about the use of personal information or to ask us to change, update, delete and/or suppress personal information. Please note that certain personal information may be exempt from such access, correction, deletion or suppression rights pursuant to local data protection laws. We will respond as required by applicable law. Further, if we provide functionality on any of our websites that permits you to set up an account on the site, you may log into your account to access and change your personal information.

In any contact with us in this regard, you must clearly indicate: the information that you wish to have changed; the information that you wish to have suppressed from our database; or the limitations you wish to put on our use of your personal information. We may need to retain certain information for recordkeeping purposes, and there may also be residual information that will remain within our databases and other records, which will not be removed. We are not responsible for changing, updating, deleting or suppressing personal information in the databases of third parties with whom we have already shared your personal information, or limiting their use of your personal information.

How do I make choices about personal information?

Kcberry, Trade & Consulting Ltd want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information, such as information about special offers and sales events, from one or more of our Brands, you can let us know by contacting our customer service as described in the section entitled, "How do I contact you?", below or by following the "unsubscribe" instructions provided in promotional emails sent to you.

Please be sure to include your full name and the email address you used when you registered with or made a purchase from our Brand(s). If you ask us to remove your name and address from promotional lists, we will maintain your name in a "do not contact" file in order to honour your request.

If you change your mind, you can start receiving promotional communications from us again by signing up when you visit our websites or our stores or when you enter a prize draw or contest, or by contacting customer service.

What about children's personal information?

Our websites are not targeted to or intended for use by children. We ask that children under 18 not transmit any personal information to us. Where specifically requested, we welcome the parent or guardian of a child under the age of 18 to provide relevant information about the child.

How do Kcberry, Trade & Consulting, Ltd collect and use non-personal information?

Non-personal information is information that does not identify you. It may include information you have provided to us such as demographic data, for example, your gender, birthday, and personal interests. Non-personal information also includes aggregate information, for example, using personal information to calculate the percentage of our customers who like a particular Brand.

When you visit our websites, the Kcberry, Trade & Consulting Ltd collect non-personal information that may include your Kcberry address, your computer type, screen resolution, OS version, Internet browser, IP address (as further described below), cookies (as further described below), pixel tags, web beacons, and other similar technologies (as further described below) to better serve you with more tailored information and facilitate your ongoing use of our websites.

The Kcberry, Trade & Consulting Ltd may use non-personal information and share non-personal information with other third parties for any purpose. The Kcberry, Trade & Consulting Ltd may combine non-personal information with personal information, such as combining your geographic location with your name, but if we do this the information will be treated by us as personal information for so long as it is combined.

How do Kcberry, Trade & Consulting, Ltd collect and use cookies?

Our websites use "cookies," which are small data files containing small amounts of information that, if you agree, are downloaded to and stored on your computer when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device. Cookies may be used in a variety of ways to enhance or personalise your online experience. For example, we may use cookies to enable you to use certain website features, store your preferences, recognise you when you return to our website, and monitor and maintain information about your use of our websites. Cookies may also be used to collect transaction information needed by a loyalty program to which you have authorised us to provide your personal information. (See the section entitled, "Do Kcberry, Trade & Consulting Ltd share my information?", above.) They may also be used to provide you with personalised advertisement banners while browsing other reputable sites. These advertisements will relate to products which have been viewed while browsing this website on your computer or any other device. We are committed to only providing you with information which is relevant to you and which you want to receive.

You can choose to either agree or not agree to our use of such cookies on our websites. If you agree to our use of cookies, you can withdraw your consent at any time by using your browser settings; for more information on how to do this, please visit http://www.allaboutcookies.org/manage-cookies. If you do not agree to our use of cookies, however, certain features of our websites may not then be available to you.

To learn more about cookies, please visit http://www.allaboutcookies.org/.

How do Kcberry, Trade & Consulting, Ltd collect and use pixel tags and similar technologies?

If you agree, we use "pixel tags" (also called "web beacons" or "clear gifs"), which are tiny graphic images, and other similar technologies on our website and in our emails. Pixel tags help us analyse our customers' online behaviour and measure the effectiveness of our websites and our advertising. We work with service providers that help us track, collect, and analyse this information. Pixel tags on our websites may be used to collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the website. This information may include your browser type, your operating system, date and time information, and other technical information about your computer. We may also track certain information about the identity of the website you visited immediately before coming to our site. Pixel tags and cookies in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us.

We may combine the information we collect through cookies and pixel tags with other information we have collected from you. This information may be used to improve our websites, to personalise your online experience, to tailor our communications with you, to determine the effectiveness of our advertising, to understand your preferences and for other internal business purposes.

We also work with third-party companies that use tracking technologies to serve advertisements on our behalf across the Internet. If you agree, these company may collect information about your visits to our websites and your interaction with our advertising and other communications. We are committed to only providing you with information which is relevant to you and which you want to receive.

You can choose to either agree or not agree to our use of such pixel tags on our websites. If you agree to our use of pixel tags, you can withdraw your consent at any time by changing your. If you do not agree to our use of such pixel tags, however, certain features of our websites may not be available to you.

How do Kcberry, Trade & Consulting, Ltd collect and use IP addresses?

Your IP address is a number that is automatically assigned to your computer by your Internet Service Provider (ISP). This number may be different each time you log onto the Internet or it may remain the same. The IP address is logged automatically in our server log files whenever you visit our websites, along with the time of your visit and the pages that you visited. It is also collected by pixel tags, as described above. Collecting IP addresses is standard practice on the Internet and is done automatically by many websites.

We may use IP addresses for the same purposes for which we use personal information, as well as for calculating website usage levels, helping diagnose server problems, and administering our websites and your use of our websites including providing opportunities to you and fulfilling your requests and purchases. Except where otherwise required by law, we treat IP addresses, server log files and related information as non-personal information.

How do I know personal information about me is secure?

We have in place physical, electronic, contractual, and managerial safeguards to help protect the security and privacy of your personal information from unauthorised access, acquisition or disclosure. When you enter your personal information on our websites, we use Secure Sockets Layer (SSL) technology to protect your personal information as it is transmitted to us.

Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. Please do not send us sensitive information through email. If you have reason to believe that your interaction with us is no longer secure, you must immediately notify us of the problem by contacting us as described in the section entitled, "How do I contact you?"below. If you choose to notify us by post this will delay the time it takes for us to respond to the problem.

I received a suspicious email from a Kcberry, Trade & Consulting, Ltd regarding an order I did not place. What should I do?

We are aware of phony emails sent out under our Brand names. These emails did not originate from Kcberry, Trade & Consulting Ltd, and individuals who received fraudulent order status emails have not been charged. For your protection, do not click links or open any files attached to suspicious, unsolicited emails. If you believe your personal computer has been compromised as a result of the scam, please consult an IT professional. For more information, contact Action Fraud, the National Fraud and Cyber Crime Reporting Centre at http://www.actionfraud.police.uk/.

I responded to an online job posting for a Kcberry, Trade & Consulting, Ltd job that requires me to upload personal financial information. Is this part of your hiring process?

Kcberry, Trade & Consulting Ltd, does not ask prospective job applicants for information about their bank accounts, credit history or passwords to financial accounts. If you are asked for personal financial or security information in response to a job application, this is likely a fraudulent job listing hosted by spammers posing as Kcberry, Trade & Consulting Ltd to mislead job applicants. You can validate all Kcberry, Trade & Consulting Ltd job postings in the UK on https://www.kcberry.co.uk. Spammers also create phony aliases to mimic our company and/or Brand names in an effort to commit identity theft or other forms of fraud. If you receive this type of suspicious email activity, please alert Action Fraud, the National Fraud and Cyber Crime Reporting Centre at http://www.actionfraud.police.uk/.

What about links to other websites?

For your convenience and information, our websites may contain links to other websites, which may have privacy practices and policies that differ from our own. We are not responsible for the content or practices of any linked website. We recommend that you review the privacy policy of any site that you access through our sites. The inclusion of a link to a third-party site on our websites does not imply that any of the Kcberry, Trade & Consulting Ltd endorses the website.

How long do you retain my information?

We will retain your personal information for the period necessary to fulfil the purposes outlined in this policy unless a longer retention period is required or permitted by law.

How do I contact you?

For questions about our privacy policy, to make choices about receiving promotional communications, to update or change personal information about you in our databases or to request that we delete or suppress your personal information, you can contact our Brands by email, telephone, or post:

Email:custserv@kcberry.co.uk

Telephone: +351 966 631 226

Post:

Kcberry, Trade and Consulting, Ltd 

61 Robins Lane, Frome, Somerset

BA11 3ET, UK